Billing, plans and cancellation

Plans

Pricing is per monitored domain. Prospect scans are unlimited on every plan and never count.

There is no per-seat charge.

Changing plans

Upgrades take effect immediately and Stripe prorates the difference. Downgrades take effect at

the end of the current period. If you downgrade below the number of domains you are monitoring,

we do not delete anything — the oldest domains beyond the new limit stop being rescanned until

you remove some or upgrade again.

Cancelling

Settings → Billing → Manage subscription opens the Stripe billing portal, where you can

cancel, change payment method, and download every past invoice. Cancelling keeps the workspace

running to the end of the period you have already paid for.

Failed payments

Stripe retries a failed payment several times over about two weeks and we email you at each

stage. Your workspace keeps working throughout. We would rather chase an invoice than lock you

out of a client report on the morning you need it.

Refunds

We do not prorate refunds for partial periods as a matter of policy. If something has genuinely

gone wrong, email support and we will sort it out — that is a conversation with a person, not a

form.